Assistant General Manager

Department/Company: Assistant General Manager
Reports To: General Manager
Supervises: N/A
Exempt/Non-Exempt: Non Exempt
Pay Rate: $10.00 + Tips / $5.25 + Tips

Purpose

To assist and at times serve in the capacity as the General Manager when the General Manager is not present. The General Manager leads the operation of the restaurants and has the overall responsibility for directing the daily operations of the taproom, ensuring compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, restaurant maintenance and repair, cleanliness, inventory management, team management, recruiting, hiring, termination and retention of team members, financial accountability, and ensuring that the highest quality products and services are delivered to each customer.

Major Duties and Responsibilities:

Controls day-to-day operations by scheduling, ordering, and developing the restaurant team members.
Controls profit & loss, by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions.
Recruits, interviews, and hires team members, conducts performance appraisals, takes disciplinary action, motivates and trains.
Ensures that the restaurant is in compliance with the preventative maintenance and cleanliness programs with regards to facility, equipment, and grounds.
Acts as event coordinator, following up, planning and executing private events as booked through online portals.
Maintains fast, accurate service, positive guest relations, and ensures products are consistent with company quality standards.
Ensures food quality and 100% customer satisfaction.
Ensures complete and timely execution of corporate & local marketing programs.

Position Requirements

Computer Skills
Good computer skills required. Must be proficient with the use of the internet and be able to utilize computerized business tools such as email, learning management systems, and memo software. Must be proficient in Word, Excel, PowerPoint, and other appropriate software.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job-related tasks other than those specifically outlined in this job description.

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